Comments on: Magellan’s support reputation http://gpstracklog.com/2007/11/magellans-suppo.html GPS reviews, news, tips and tricks Wed, 23 May 2012 14:29:09 +0000 hourly 1 http://wordpress.org/?v= By: Rich Owings http://gpstracklog.com/2007/11/magellans-suppo.html/comment-page-1#comment-66851 Rich Owings Thu, 29 Apr 2010 13:27:03 +0000 http://96.30.5.180/~gpstrac/2007/11/magellans-support-reputation.html#comment-66851 You might want to ask at http://groups.yahoo.com/group/eXplorist/messages You might want to ask at http://groups.yahoo.com/group/eXplorist/messages

]]> By: Richard White http://gpstracklog.com/2007/11/magellans-suppo.html/comment-page-1#comment-66815 Richard White Thu, 29 Apr 2010 10:58:16 +0000 http://96.30.5.180/~gpstrac/2007/11/magellans-support-reputation.html#comment-66815 I live in the UK and made the mistake of buying an explorist 600, which is no longer supported, here. There is a simple hardware problem: one of the keypad microswitches doesn't work. Is there anyone in the US who could fix it? I can arrange to have it mailed, internally. I live in the UK and made the mistake of buying an explorist 600, which is no longer supported, here.

There is a simple hardware problem: one of the keypad microswitches doesn’t work.

Is there anyone in the US who could fix it?

I can arrange to have it mailed, internally.

]]> By: Brian R. Greene http://gpstracklog.com/2007/11/magellans-suppo.html/comment-page-1#comment-10469 Brian R. Greene Fri, 17 Jul 2009 23:14:31 +0000 http://96.30.5.180/~gpstrac/2007/11/magellans-support-reputation.html#comment-10469 Bought Magellan 4370 at the end of April 2009. Around the the end of May I noticed when I unplugged the unit from the auto adapter the unit shut off. The battery was no longer working. I hooked the unit up to the A/C adapter and the unit was fine. Unplug and unit shutoff. Contacted Magellan on June 8, 2009 and was issued a RMA number and was told they would send a label. Waited until June 20, 2009 and no label. So I sent it UPS. Called today July 17 and they advise they just received the unit on July 16, 2009. Checked UPS label and shows delivered and signed for on June 30, 2009. Unit was bought for a vacation to Florida on July 22, 2009. I was guaranteed by the lady that gave me the RMA number I would have the unit back in time for the vacation. Now they are telling 2 weeks from July 16, 2009. I have bought my first and last Magellan product. Bought Magellan 4370 at the end of April 2009. Around the the end of May I noticed when I unplugged the unit from the auto adapter the unit shut off. The battery was no longer working. I hooked the unit up to the A/C adapter and the unit was fine. Unplug and unit shutoff. Contacted Magellan on June 8, 2009 and was issued a RMA number and was told they would send a label. Waited until June 20, 2009 and no label. So I sent it UPS. Called today July 17 and they advise they just received the unit on July 16, 2009. Checked UPS label and shows delivered and signed for on June 30, 2009. Unit was bought for a vacation to Florida on July 22, 2009. I was guaranteed by the lady that gave me the RMA number I would have the unit back in time for the vacation. Now they are telling 2 weeks from July 16, 2009. I have bought my first and last Magellan product.

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